Shantelle Leatherwood is the President/Owner of Leatherwood Coaching and Consulting (LC2) whose mission is to equip Federally Qualified Health Centers (FQHCs) and women in leadership as well as ministry to impact the lives of their teams, customers, and communities. Shantelle has worked in health care for over thirty-three years with twenty-four of those years serving at Christ Community Health Services, Inc. During her time at Christ Community, Shantelle worked her way through the ranks from Administrative Assistant to Chief Executive Officer. She gained extensive knowledge of all aspects of the organization from front-desk operations, customer service, billing and revenue cycle, compliance and quality, health center operational efficiency, new program development including health center expansion and service-line expansion, strategic planning, board oversight and governance, federal grants management, value-based health care implementation, among other things. Under her leadership, the organization provided over 80,000 COVID tests and 17,000 vaccines across West Tennessee in partnership with the City, County, and State; patients grew by 20% and the annual budget increased by 63%, making the organization the second-largest FQHC in the surrounding area.
Shantelle holds a Bachelor’s in Health Administration and Planning from Tennessee State University (1995) and a Master’s in Health Administration from the University of Missouri-Columbia (1997). She completed a Post-Graduate Fellowship from the Family Health Center in Columbia, MO (1997-1998). She is also a Certified John Maxwell Leadership Coach. Shantelle has served on numerous Councils and Boards including the Tennessee Primary Care Association Board of Directors where she served as the Board Chair and the Executive Committee and the Christian Community Health Fellowship Board of Directors where she also served on the Executive Committee. She has received numerous honors including the 2009 George Washington, School of Public Health’s Geiger Gibson Emerging Leader award, was selected for the 2021, 2022, 2023 and 2024 Memphis Business Journal’s Power 100 List, and was selected as one of the 2021 Memphis Business Journal’s “Women Who Lead in Health Care”, selected as a 2022 City of Memphis Martin Luther King, Jr. Luminary Awardee and selected by the Memphis Grizzlies as a 2024 HBCU Empowerment Awardee.
Shantelle is married to Charles Leatherwood and has two children, Alexis Leatherwood (18) and Christopher Leatherwood (15). She is also a member of Bellevue Baptist Church in Memphis,